We
are Deals on Door Services Pvt. Ltd (Company Registration No.-U74120UP2015PTC070956),
trading as www.thedealsindia.com
These
Terms and Conditions are our copyrighted intellectual property. Any use by
third parties, even of extracts of the Terms and Conditions, for the commercial
purposes of offering goods and/or services is not permitted. Infringements may
be subject to legal action.
2. DEFINITIONS
In
these Terms and Conditions:
"Account"
means the Deals on Door Services Pvt. Ltd Account that you will need to
register for on the Site if you would like to submit an Order on the Site;
"Business
Day" means any day on which banks in India are open for business;
”Order
Confirmation" means our email to you, in which we acknowledge your Order
in accordance with clause 6.2 below;
"Business
Day" means a day which is neither
(i)
a
Saturday or Sunday, nor
(ii)
a
public holiday anywhere in India;
"Contract"
means your Order of a Product or Products in accordance with these Terms and
Conditions which we accept in accordance with clause 6.2 below;
"Customer"
means any individual who places an Order on the Site or through Mobile App or
through Telephonic Conversation;
"Order"
means the Order submitted by you to the Site/App/Telephonically to purchase a
Product from us;
"You"
means the Customer who places an Order;
References
to "clauses" are to clauses of these Terms and Conditions;
Headings
are for ease of reference only and shall not affect the interpretation or
construction of the Terms and Conditions;
Words
imparting the singular shall include the plural and vice versa. Words imparting
a gender shall include every gender and references to persons shall include an
individual, company, corporation, firm or partnership;
References
to "includes" or "including" or like words or expressions
shall mean without limitation.
3. ELIGIBILITY
To
place an Order with Dealsondoor, you must be over eighteen (18) years of age.
If you are under eighteen (18), you may place an Order with Dealsondoor only
with involvement of a parent or guardian.
4.
PROHIBITIONS
You must not misuse this Site. You shall not commit or encourage a criminal offence, transmit or distribute a virus including but not limited to
Any
breach of this provision would constitute a criminal offence under the Indian
Penal Code, 1860 and Information Technology Act, 2000.
In
the event such breach occurs, Dealsondoor will report the breach to the
relevant law enforcement authorities and appropriate legal action will be
taken.
5. ENTIRE
AGREEMENT
5.1
These Terms and Conditions shall apply to all Orders and Contracts made or to
be made by us for the sale and supply of Products. These Terms and Condition
constitute the entire agreement between you and Dealsondoor and supersede any
and all preceding and contemporaneous agreements between us. Any waiver of any
provision of the Terms and Conditions will be effective if in writing and
signed by an authorised signatory of Dealsondoor.
5.2
You acknowledge that, in entering into this Contract, neither you nor we have
relied on any representation, undertaking or promise given by the other or
implied from anything said or written between you and us prior to such Terms
and Conditions, except as expressly stated in the Terms and Conditions.
6. TERMS OF
SALE
6.1
Registration
(a)
To place an Order, you must register
with us by creating an Account on the Site. You must only submit to us
information which is accurate and true. You must also keep your information up
to date by informing us of any changes, by using the relevant sections of the
Site.
(b)
You shall not misuse the Site by
creating multiple user accounts.
6.2 Formation
of a Contract
(a)
The information set out in the Terms
and Conditions and the details contained on this Site do not constitute an
offer for sale but rather an invitation to treat. No Contract in respect of any
Products shall exist between you and us until we have shipped the Products to
your address.
(b)
To submit an Order, you will be
required to follow the online shopping process on the Site. After this you will
receive an Order Confirmation which will act as an acknowledgement of your
Order.
(c)
An Order is only considered accepted
by us upon your Order being shipped to the delivery address provided by you.
(d)
A Contract will relate only to those
Products which we deliver to you. If your Order consists of more than one
Product, the Products may be delivered to you in separate packages at separate
times.
6.2 Price and
Payment
Whilst
we make best efforts to ensure that all details, descriptions and prices which
appear on this Site are accurate, there may be instances where errors may
occur. If we discover an error in the price of any Products which you have
ordered we will inform you of this as soon as possible and give you the option
of reconfirming your Order at the correct price or cancelling it. If we are
unable to contact you we will treat the Order as cancelled. If you cancel your
Order before we have shipped it to you, and you have already paid for your
Order, you will receive a full refund.
(a)
Where applicable, prices are
inclusive of GST and are in Indian Rupees. Delivery costs will be charged in
addition where applicable; such additional charges are clearly displayed and
included in the ‘Final Total’.
(b)
We are under no obligation to fulfill
your Order if the price listed on the website is incorrect (even after your
Order has been acknowledged by us).
(c)
You can pay using any of our payment
partners listed on our homepage or use the cash on
delivery payment method. Similarly you can pay all or
part of the price of your Order using an e-gift cards, wallet credit or a
promotional voucher.
(d)
To minimise the risk of unauthorised
access, we encrypt your card data. Once we receive your Order we will request
pre-authorisation on your card to ensure there are sufficient funds available
to complete the transaction. Order will not be confirmed until this
pre-authorisation check has been completed. Your card will be debited once we
have sent you the Order Confirmation. Cards are subject to validation checks
and authorisation by card issuer. If we do not receive the required
authorisation, we will not be liable for any delay or non-delivery.
(e)
Upon authorisation of the payment, by
clicking the “Order now” button you are confirming that the card belongs to you
or that you are the legitimate holder of the e-gift card or the promotional
voucher, and have sufficient funds or credit facilities to cover the cost of
the Product.
6.4 Mistaken
Orders
If
you discover that you have made a mistake with your Order after you have
submitted it to the Site, please contact on our Customer Grievance Number immediately.
We will try our best to process your request.
6.5 Refusal of
Order
We
reserve the right to withdraw any Products from this Site at any time and/or
remove or edit any materials or content on this Site. We will make our best
efforts to always process all Orders but there may be exceptional circumstances
wherein, we may need to refuse to process an Order after we have sent you an
Order Confirmation, which we reserve the right to do at any time, at our sole
discretion.
If
we cancel your Order and you have already made payment for your Order, the
payment amounts will be fully refunded to you.
We
will not be liable to you or any other third party by reason of our withdrawing
any Product from this Site, whether it has been sold or not, removing or
editing any materials or contents on this Site or for refusing to process or
accept an Order.
7. DELIVERY
7.1
We aim to deliver the Product to you
at the place of delivery requested by you in your Order and the delivery time
indicated by us at the time of your order checkout (as updated in the Order Confirmation).
7.2
We shall notify you if we expect to be
unable to meet our estimated delivery date, but, to the extent permitted by
law, we shall not be liable to you for any losses, liabilities, costs, damages,
charges or expenses arising out of late delivery.
7.3
Upon delivery of the Product, you may
be required to sign for delivery. You may contact Customer Service Team at [email protected]or drop us an
email in case of any faults, defects or damage. You shall be able to
provide the documents delivered with the Product, upon request.
7.4
Please note that it might not be
possible for us to deliver to some locations in which event, we will inform you
using the contact details that you provide to us when you make your Order and
arrange for cancellation of the Order or delivery to an alternative delivery
address.
7.5
We deliver in our standard packaging.
7.6
All risk in the Product shall pass to
you upon delivery, except that, where delivery is delayed due to a breach of
your obligations under a Contract (for e.g. see 7.8 below), risk shall pass at
the date when delivery would have occurred but for your breach. From the time
when risk passes to you, we will not be liable for loss or destruction of the
Product. Any breach of obligations by you, might impact your ability to shop on
Dealsondoor in the future.
7.7
If you are not available to take
delivery or collection, we may leave a card giving you instructions on either
re-delivery or collection from the carrier.
7.8
If delivery or collection is delayed
through your unreasonable refusal to accept delivery or if you do not (within
two weeks of our first attempt to deliver the Product to you) accept delivery
or collect the Product from the carrier, we may (without affecting any other
right or remedy available to us) do either or both of the following:
(a)
charge you for any fee and other
costs reasonably incurred by us; or
(b)
no longer make the Product available
for delivery or collection and notify you that we are immediately cancelling
the applicable Contract, in which case we will refund to you or your credit or
debit card company as applicable any money already paid to us under the
Contract, less our reasonable administration charges (including for attempting
to deliver and then returning the Product, and any storage fees as provided for
in clause 7.8 (a) above).
You
acknowledge that the Products are standard and not made bespoke to fit any
particular requirements that you may have.
8.
CANCELLATION BY CUSTOMER (NON-FAULTY PRODUCT)
If
you wish to cancel your Order please contact our Customer Service Team on [email protected] or drop us an
email. No cancellation fees shall be applicable. Once an Order has been
dispatched it may not be cancelled and the item must instead be returned to the
company according to guidelines provided by the Customer Service Team (Please
call the above stated number or refer to your return-slip provided in your
received parcel).
9. RETURNS AND
REFUNDS POLICY
9.1
If you are not completely satisfied
with your purchase, you may return the Product to us within thirty (30) days of
receipt. The Product shall be un-used, Product tags shall not be tampered with,
and the Product shall be in the original brand packaging (if applicable). This
policy is applicable only to those products which do not fall under the list of
non-refundable brands/items provided on our Site.
9.2
You shall ensure that the Product is
sent to us in the same condition as it was when received by you and is packaged
properly. In the event that an item is returned to us in an unsuitable
condition, we reserve the right not to accept returns and send the Product back
to you.
9.3
The courier expenses on returns shall
be borne by you.
9.4 Your returned Products together with your
return slip, are usually received and accepted at our warehouse within five (5)
days after the drop-off at the post office/courier counters. A refund shall be
issued shortly after we receive your items, according to the preferred refund
method indicated on your return slip.
10. FAULTY
PRODUCTS
10.1
All Product descriptions, information
and materials posted on this Site are provided ‘as is’ and without warranties
express, implied or otherwise howsoever arising.
10.2
Product image as seen on the Site may
slightly differ from the actual Product that you receive.
10.3
If the item you receive is faulty,
please contact our Customer Service Team and provide your Order number, your
name and address, details of the Product and the reason for return, and whether
you require a refund or a replacement.
10.4
Upon receipt of the Products, we will
examine it and we will advise you on your right to a replacement or refund (if
any) via email as soon as practicable.
10.5 In the event the Product returned is not faulty, we may at our discretion decide not to repair, replace or refund you for the Product and/or we may requir
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